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Terms and Conditions

At the Table with Jackie
A Private Dining Experience

Presented by XO Productions 

QT Newcastle, Private Dining Room, 14 December 2026 at 7.00pm AEDT

Totti's Bondi, Private Dining Room, 15 December 2026 at 7.00pm AEDT

Apsara Room Spice Temple @ Crown, 16 December 2026 at 7.00pm AEDT

By purchasing a ticket to this event, you agree to these Terms & Conditions.

In these Terms & Conditions, “Organiser”, “we”, “us” and “our” means XO Productions (ABN 89 929 076 705).


1. Event details

We reserve the right to make minor changes to the event schedule, running order, menu, beverage selection, room setup, styling, inclusions, or other operational details where reasonably necessary, provided there is no material reduction in the core advertised experience.


2. Ticket purchase

All tickets are sold subject to availability and are not confirmed until full payment has been received.

Tickets are issued in the name of the purchaser unless otherwise specified by us.

Tickets may not be reproduced, resold for profit, used for promotional purposes without our prior written consent, or transferred except in accordance with Clause 11 of these Terms & Conditions.


3. Nature of the event

This is an intimate private dining experience with limited capacity. Your ticket gives you access to the event and the inclusions expressly listed on the sales page at the time of purchase, including a three-course dinner and two alcoholic beverages.

Unless expressly stated, the ticket price does not include accommodation, travel, incidental hotel charges, additional beverages beyond the two alcoholic beverages included with the ticket, valet, or any personal expenses.

Any references in marketing material to Jackie’s wisdom, intuition, insights, energy, or psychic magic are descriptive of the overall nature of the experience only and do not constitute a promise, guarantee, or entitlement to any personal reading, psychic message, one-on-one session, or specific outcome.


4. Seating and guest experience

Seats are strictly limited and seating arrangements are at our discretion.

We may allocate, adjust, or reconfigure seating to accommodate operational, safety, venue, dietary, accessibility, filming, or guest-experience requirements.

We do not guarantee any particular seat, table position, or amount of personal interaction with Jackie unless expressly stated in writing.


5. Dietary requirements and allergies

Guests must notify us in writing of any dietary requirements or allergies no later than 7 days before the event, unless we agree otherwise in writing.

We will use reasonable efforts to communicate dietary requirements to the venue, but cannot guarantee that meals will be completely free of allergens or suitable for all medical conditions.

Guests with serious allergies or medical dietary needs attend at their own discretion and should make their own enquiries before purchase if the matter is critical to them.


6. Age and responsible service

Guests must comply with all venue rules, staff directions, and responsible service of alcohol requirements.

Each ticket includes two alcoholic beverages. Any additional beverages are at the guest’s own cost unless expressly stated otherwise.

Service of alcohol is subject to venue policies, responsible service requirements, and applicable law. We and the venue reserve the right to refuse service of alcohol to any guest at any time.


7. Guest conduct

Guests must behave respectfully toward Jackie, other attendees, venue staff, and event personnel at all times.

We reserve the right to refuse entry or remove any person whose behaviour is intoxicated, disruptive, threatening, unlawful, unsafe, harassing, invasive of others’ privacy, or otherwise inappropriate.

If a guest is refused entry or removed for breach of these Terms & Conditions or unacceptable conduct, no refund will be payable except where required by law.


8. Photography, video and content capture

The event may be photographed, filmed, or otherwise recorded by us or our representatives.

By attending the event, you consent to the capture and use of your image, likeness, voice, statements, and appearance in event photography, video, social media content, promotional materials, and other commercial or editorial uses by us without compensation, unless you notify us in writing before the event and we expressly agree otherwise.

Guests may take personal photos and short-form video for private, non-commercial use only, unless otherwise directed by us or the venue.

No guest may record, livestream, publish, sell, distribute, or commercially exploit substantial portions of the event, any private interactions, or any material featuring Jackie or other attendees without our prior written consent.


9. Intellectual property and event materials

All intellectual property rights in the event, its format, branding, written materials, recordings, photographs, video content, audio content, creative assets, and any other materials made available in connection with the event are owned by us, Jackie Gillies, or our licensors.

Attendance at the event does not grant any right to reproduce, publish, distribute, adapt, commercialise, or otherwise use any such content or materials except for private, non-commercial use as expressly permitted by these Terms & Conditions.


10. Privacy and confidentiality

Because this is an intimate event, guests agree to respect the privacy of Jackie and fellow attendees.

Guests must not share private, sensitive, or personal information disclosed by other attendees during the event without that person’s consent.

We may refuse entry or remove any guest who breaches the spirit of privacy and respect required for the event.


11. Cancellation, postponement or major change by us

If we cancel the event, ticket holders will be entitled to a remedy in accordance with their legal rights, which may include a refund.

If we make a major change to the event, ticket holders may also be entitled to a remedy in accordance with their legal rights, which may include a refund.

A major change may include, for example:

cancellation of the event in full

a change of city

a change of date that materially affects attendance

a change of venue to a materially different venue

Jackie Gillies being unable to attend or participate in the event as advertised

removal of the core advertised experience

Minor changes to beverage selection, menu items, or event styling will not of themselves constitute a major change, provided there is no material reduction in the core advertised experience.

If the event is postponed rather than cancelled, we may offer transfer of the ticket to the rescheduled date, a credit, or another remedy as required by law and appropriate in the circumstances.

To the maximum extent permitted by law, we are not responsible for travel, accommodation, or other out-of-pocket expenses incurred by attendees in connection with cancellation, postponement, or changes to the event.


12. Force majeure and circumstances beyond control

We are not liable for delay, modification, or failure to perform the event to the extent caused by circumstances beyond our reasonable control, including venue issues, natural events, industrial action, government restrictions, public safety issues, or third-party supplier failures.

Nothing in this clause excludes any rights or remedies that cannot lawfully be excluded.


13. Health, safety and accessibility

Guests attend at their own risk and must take reasonable care for their own health and safety.

Guests must comply with all health, safety, and security directions given by us and the venue.

Any accessibility requirements should be notified to us as early as possible so reasonable efforts can be made to assist.


14. Limitation of liability

To the maximum extent permitted by law, we exclude liability for any indirect, incidental, special, or consequential loss arising out of or in connection with the event or attendance at the event.

Nothing in these Terms & Conditions excludes, restricts, or modifies any consumer rights, guarantees, or remedies that cannot lawfully be excluded under the Australian Consumer Law.


15. Entry refusal and removal

We and the venue reserve the right to refuse entry or remove any attendee for safety, security, intoxication, non-compliance with venue rules, breach of these Terms & Conditions, or conduct considered inappropriate in our reasonable opinion.

Where entry is refused or a guest is removed for these reasons, the ticket will be forfeited and no refund will be provided except where required by law.


16. Ticketing errors

We reserve the right to correct any errors in pricing, descriptions, inclusions, or published information, and to cancel any booking made on the basis of an obvious error, with an appropriate remedy provided where required by law.


17. Governing law

These Terms & Conditions are governed by the laws of the state or territory in which the event you have booked is held. Any disputes arising in connection with the event will be subject to the non-exclusive jurisdiction of the courts of that state or territory.


18. Contact

All requests regarding transfers, dietary requirements, accessibility, or ticket issues must be submitted in writing to us at [email protected] or using any contact details provided in your booking confirmation.


Cancellation Policy

This Cancellation Policy summarises Clause 11 of these Terms & Conditions and does not limit those terms. All tickets are non-refundable for change of mind or personal circumstances. This does not affect any rights you may have under the Australian Consumer Law. If you are unable to attend, you may transfer your booking to another person. Please email [email protected] no later than 7 days before the event with the new guest’s full name, email address, phone number and any dietary requirements. Transfers are at our discretion, acting reasonably, and are not guaranteed. Any other accommodation is entirely at our discretion and is not guaranteed. If we cancel the event, or if there is a major change to the event, including Jackie Gillies being unable to attend as advertised, remedies will be provided in accordance with the Australian Consumer Law, which may include a refund.

Nothing in this policy excludes any rights you may have under the Australian Consumer Law.

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